Privacy and Cookie Statement

Privacy Statement

For our services SphereMall collects personal data about you, and we take your privacy and the protection of data very seriously. In this Privacy Statement we will explain everything that we do when it comes to your privacy and how we protect the data that we collect. This statement applies to all the data that we collect on spheremall.com and our affiliated websites.

 

Who are we?

We are SphereMall. Our business is using innovative technologies that will redefine the future of online shopping. We are the first platform in the world to completely personalize your product offers based on the unique context that you are in.
If you want to know more about what we do, visit this link or watch our video explanation!

 

Why do we collect personal data?

In order to be able to personalize your shopping experience we need to get to know you a little better. And in order to do this, we need to collect some data from you and our visitors to our website.
Using our technology we will then maximize your happiness during all phases in the shopping process and adapt to what is in your heart and mind. We excel in bringing technology and consumers together, and our game is aimed at bringing you and right product together.

 

What personal data do we collect?

Personal data can be described as data that can be used to identify you as a person, like for example your name, family name, contact details or e-mail address. We will only collect the data that we need in order to provide you with a great personal shopping experience. Nothing more, nothing less. To make it completely transparent we provide you with an overview of what personal data we are collecting and why.

 

What personal data do we collect

Why do we collect this data?

Contact form data

- Name

- Phone number

- E-mail adress

 

You are always welcome to contact us when you have questions. In order to answers all your questions, we will store your contact details and the messages and questions that you send us.

 

 

 

How do we make sure the data we collect is secure?

We will do everything in our power to make sure that your data is safe and secure. This means that we will make us of all possible measures to guarantee your privacy and protect your data.


Besides applying our own security measures, we will make sure to be compliant with all the legal requirements for privacy of the countries that we are active in.

 

You are in control of your data

We believe that you should be in control of your data. As a consumer you have several basic rights, and we firmly believe these rights should be protected at all times.

If you have any questions or want to contact us concerning your personal data, you can send us a message at privacy@spheremall.com or via postal service to Reduitlaan 33, 4814 DC, Breda, The Netherlands and we will get back to you with a response within 2 weeks.

 

Do we share the data we collect?

The data that we collect will only be used for our own purpose. We do not intend to sell or share any of our collected data with 3rd parties. In case we do need to share your data with one of our partners, we will explicitly ask for your approval, but this will only be the case when we are positive that it will improve your shopping experience. And before we share any data, we will check that our partners will make sure your data is just a safe as it is with us.

 

What about cookies?

Cookies are very special, therefore we dedicate a separate section about this. You can read our entire cookie statement in the section below.

 

Cookie statement

By now you probably have heard about cookies. They exist, and they are important, somehow, but what exactly are cookies? What are they used for and why are they so important?

 

What are cookies?

Cookies are small data files that your internet browser saves on your computer or your mobile device. These small files contain information about the sites that you visit, your personal preferences and other browser settings. There are several types of cookies, each with a different function. Cookies may be stored for a different periods, depending on the type of information they collect and for what purpose.

 

Why do we use cookies, why are they important?

The information that is stored inside cookies helps us to provide you with an optimal experience when you are using our website. They help us get to know you a little bit better, recognize your past preferences, and give you a better service. We are completely transparent about what we do with the information that we collect, and you can read all about the details in our privacy statement in the section above. 

 

What types of cookies do we use?

We are using different types of cookies on our website. Some cookies are needed to make sure that a website functions correctly, others are used for the analytics of site performance, and there are cookies that are used for marketing and advertising purposes. At SphereMall we are in the business of personalization, and we that is why we have also created a new type of cookie, our Personalization cookies, which we use to provide you with a personalized experience.

Personalization cookies: these cookies collect information about our visitors that is needed to provide you with a completely personalized experience.


Analytical cookies: used to analyze the performance of our website and give us insights in where we can improve. What pages are most popular with our visitors, but also is our website still working correctly for you?

 

What cookies do we use?

When visiting our site there are several cookies that we are using. We want to be completely transparent with you, so we have listed all cookies that we are using, and explain what they are used for.


Personalization cookies:

Cookie name

Explanation

Function

Storage duration

_spac

 

SphereMall cookie used for finger print hashing, that allows us to recognize you when you visit us, and enables us to provide you with a personalized experience

 

Personalization cookie

_spac: 2 years

 

 

Analytical cookies:

Cookie name

Explanation

Function

Storage duration

_spas

 

SphereMall cookie used for the collection of data on website usage, used for analytics and improving website performance

 

Analytical cookie

__spas: 12 hours

_ga

_gat

 

Google analytics cookies used for the collection of data on website usage, used for analytics and improving website performance

 

Analytics cookie

_ga: 2 years

_gat: 10 min.

_PHPSESSID

Session cookie used to record a session/visit to the website

Analytics cookie

_PHPSESSID: session

 

 

How to remove cookies

For more information on how to remove cookies from your browser, visit the link below that corresponds with the internet browser that you are using.

Browser name

Manufacturer

Link

Chrome

Google

https://support.google.com/chrome/answer/95647?hl=en

Internet Explorer

Microsoft

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies#

Firefox

Mozilla

https://support.mozilla.org/t5/Cookies-and-cache/Delete-cookies-to-remove-the-information-websites-have-stored-on/ta-p/1919

Safari

Apple

https://support.apple.com/kb/PH21411?locale=nl_NL&viewlocale=en_US

Opera

Opera

http://www.opera.com/blogs/news/2015/08/how-to-manage-cookies-in-opera/

 

 

Ever wonder what the effects are of cookies? Try visiting a website after removing the cookies in your browser cache, or using the “incognito” mode of your browser. You may be surprised to see what happens when you visit a site “fresh”! A word of advice however, your experience may vary after you have removed your cookies.

 

Do you have any questions?

If you have any questions or want to have look at your data or make any changes, you can send a message to privacy@spheremall.com or contact us via postal service at Reduitlaan 33, 4814 DC, Breda, The Netherlands and we will get back to you with a response within 2 weeks.